Use these examples as starting points when configuring Order Editing Rules.
Use this when orders close to your same-day fulfillment cutoff should not be editable.
Conditions
Shipping method contains Same Day, Express, or Local Delivery
Order created during your same-day cutoff window
Editing timeline
Immediate block, or a short custom deadline
Customer message
This order is being prepared for same-day fulfillment, so editing is no longer available.
Use this when orders placed after the warehouse closes will not be fulfilled until the next morning.
Conditions
Order created after warehouse close
Optional: exclude express or same-day shipping methods
Editing timeline
Scheduled deadline for the next morning
Customer message
Your order was placed after our warehouse closed. You can make changes until fulfillment starts tomorrow morning.
Use this when your warehouse does not operate on weekends.
Conditions
Order created Friday evening, Saturday, or Sunday
Editing timeline
Scheduled deadline for Monday morning
Customer message
Weekend orders can be edited until our warehouse reopens on Monday morning.
Use this when express orders need to move into fulfillment quickly.
Conditions
Shipping method contains Express, Overnight, or 2-Day
Editing timeline
Custom deadline, such as 10 minutes after order creation
Customer message
Express orders move into fulfillment quickly, so editing is only available for a short time.
Use this when certain products should not be edited by customers.
Conditions
Product title, product tag, or SKU matches gift card or another restricted product
Editing timeline
Immediate block
Customer message
This order contains items that cannot be edited online. Please contact support if you need help.
Use this while setting up Order Editing before launching to customers.
Conditions
Staff order condition, staff email, or customer email/domain condition
Editing timeline
Default deadline or custom testing deadline
Optional settings
Keep the app in draft mode while testing.
Use staff email domains so only approved testers can access checkout editing.
Use this when different B2B companies or company locations need different editing rules.
Conditions
B2B order is true
Company name or company location matches the customer account
Editing timeline
Default deadline, scheduled deadline, or custom deadline depending on the account agreement
Customer message
Your company account has a custom order editing window.
Use this when pickup orders should have restricted editing options.
Conditions
Pickup order is true
Editing timeline
Immediate block or short custom deadline
Optional settings
Hide shipping address edits or shipping method changes when they are not relevant.
Use this when customers should not remove paid items and leave only free items on an order.
Conditions
Contains free items is true
Editing timeline
Default or custom deadline
Optional settings
Restrict product removal or cancellation-related features.
Use this when products added or removed during an edit should keep bundle behaviour intact.
Conditions
Product title, tag, SKU, or collection matches bundle products
Editing timeline
Default deadline or a custom bundle editing deadline
Contracts
Attach a contract that adds included products, removes related products, or protects bundle items during cancellation.
Customer message
Bundle items may be adjusted together so your order stays correctly configured.
