Great choice. Every new store gets complimentary, white-glove onboarding from our team. Rather than setting everything up on your own, one of our onboarding specialists will get on a call with you and configure Order Editing around your store and your fulfilment setup, start to finish.
On your call, your specialist will walk through everything needed to get Order Editing live safely:
Installing the app on your Shopify store
Matching the setup to your fulfilment stack (3PL, warehouse, ERP, or shipping platform)
Setting your editing window and which changes customers can make
Connecting Order Editing to your Thank You and Order Status pages
Testing the full experience before any customer sees it
Switching you live when you are ready
To make the most of your call, it helps to know:
Which fulfilment partner, warehouse, or shipping platform you use
How quickly orders are picked and packed after they come in
What changes you would like customers to be able to make, such as address, quantity, variants, and cancellations
Not sure about any of these? That is exactly what the call is for. Your specialist will help you work it out.
If you would like to understand how Order Editing works before your call, start with these:
