Order Editing's upsell strategies show product recommendations across the customer journey. Each page has one or more placements, which are the specific upsell blocks shown on that page.
Use this article to choose where to show upsells and which placements to install.
ℹ️ Note: Page describes where the upsell appears. Placement describes the type of upsell block.
Page | When it appears | Plan | Placements |
Checkout Page | During checkout, before payment | Shopify Plus | Product List Upsell, Free Shipping Upsell |
Post-Purchase Page | After checkout, before the Thank You Page | All plans | One-Click Upsell |
Thank You Page | After payment | All plans | Product Carousel, Product List Upsell |
Order Status Page | When the customer checks their order | All plans | Product Carousel, Featured Product Upsell |
🔒 Shopify Plus: Checkout Page upsells require Shopify Plus. All other pages are available on every Shopify plan.
A placement is the type of upsell block. Some placements appear on more than one page.
Product List Upsell: A grid of targeted product recommendations in an app block.
Product Carousel: A swipeable carousel inside the main Order Editing block.
Featured Product Upsell: A block that highlights one product.
Free Shipping Upsell: A progress bar and product suggestions that help customers reach free shipping.
One-Click Upsell: A full-page post-purchase offer accepted with one click.
The Checkout Page shows upsells before the customer completes payment. Checkout Page placements require Shopify Plus and are installed from Settings > Checkout > Customize in your Shopify admin.
Product recommendations shown during checkout. Some customer-level filters are not available because Shopify shares less customer data at checkout.
A progress bar and product suggestions shown when the cart is below your free shipping threshold.
The Post-Purchase Page shows the One-Click Upsell after checkout and before the Thank You Page. Customers can accept with one click because payment details are already saved by Shopify.
ℹ️ Note: One-Click Upsells only work with credit and debit card payments. Wallet services and instalment plans are not supported.
The Thank You Page shows upsells after payment. Use Product Carousel for a simple embedded carousel, or Product List Upsell for a separate app block.
The Order Status Page shows upsells when customers return to check their order. It has the broadest filter support because full order data is available.
Start with the Order Status Page for broad targeting and all-plan access. Use the Checkout Page for high-intent Shopify Plus upsells. Use the Post-Purchase Page for one-click acceptance. Use the Thank You Page for recommendations immediately after purchase.
💡 Tip: You can use multiple pages at the same time. Each page chooses its own winning strategy independently.
Choose the setup guide for your placement: Setting Up Checkout Upsells, Setting Up the Free Shipping Upsell, Setting Up the One-Click Upsell, Setting Up Thank You Page Upsells, or Setting Up Order Status Page Upsells.
