In this tutorial, you will offer one product in a Featured Product Upsell on Shopify's Order Status Page. When a customer accepts the offer, the product is added to their existing order.
Starting with one product gives you a clear preview before you add discounts, targeting, or more advanced recommendations.
You need:
an active product that is available in the market you will test;
permission to manage Order Editing and edit Shopify's Order Status Page.
In Order Editing, open Upsell Strategies.
Select Create Strategy, then Create from scratch.
On Create an Upsell, stay on Placements.
Find Featured Product Upsell for the Order Status Page and select it.
Under Markets, select the Shopify market where you plan to show the offer.
Under Upsell Strategy Name, enter a name that your team will recognise.
Set the status to Draft while you finish the setup.
Under WHO, keep All customers selected for this first test.
The strategy name is for your team and is not shown to customers.
Go to WHAT.
Select Add Module.
Choose Single Product.
Select the product and variant you want to offer.
Save the module.
Use one easy-to-recognise product for this preview. Leave optional discounts and advanced settings unchanged until the basic offer looks right.
Review the product, price, market, and preview.
Select Publish.
Publish saves the strategy. Because the strategy status is Draft, it is not yet eligible to appear to customers.
Open Shopify's checkout editor for the Order Status page.
Select Add app block.
Add Order Editing's Featured Product Upsell block.
Place the block where you want the offer to appear.
Save the checkout configuration in Shopify.
The strategy and the app block are both required: the strategy decides what to offer, while the app block provides the place where customers see it.
Return to the strategy in Order Editing.
Open Preview and confirm the product, price, offer text, and layout.
Return to Shopify's checkout editor and switch to the Order status page.
Confirm Featured Product Upsell is in the intended position on desktop and mobile.
Save the checkout profile.
Change the strategy status to Active and save it.
The strategy preview confirms the offer content. The checkout editor confirms the block's installation and placement. Neither preview adds a product to a real order.
To confirm the complete add-to-order and payment journey, open an existing eligible order in the selected market, visit its Order Status page, and accept the offer. Use a controlled order that is still inside its editing window; you do not need to place a new order for this check.
Once this simple version works, change one part at a time. You can add a discount, narrow the audience under WHO, or replace the single product with another product module.
