---
title: "Phone Number Requirements during Address Edits"
description: "Understand when missing or invalid phone numbers block address edits and how phone-rule warnings behave."
url: https://docs.orderediting.com/en/articles/15323747-phone-number-requirements-during-address-edits
collection: "Features & Configuration"
updated: 2026-10-14
language: en
---

# Phone Number Requirements during Address Edits

Understand when missing or invalid phone numbers block address edits and how phone-rule warnings behave.

# Phone number checks

When customers save an address edit, supplied phone numbers must be complete and valid. A country calling code alone, such as **+47**, is not a complete number. Customers can correct the number or clear the field unless an error rule requires a phone number.

The **Missing or Invalid Phone Number** trigger applies to **Address Editing** after purchase. It is not available for checkout rules or Address Verifier conditions. National-format numbers use the shipping country; international numbers can include their country calling code.

# Choose the rule behavior

<table style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p>Setting</p></th><th colspan="1" rowspan="1"><p>Customer experience</p></th></tr><tr><td colspan="1" rowspan="1"><p><strong>Warning</strong></p></td><td colspan="1" rowspan="1"><p>A missing phone displays your warning but does not prevent saving. An invalid nonblank number still needs correction or removal.</p></td></tr><tr><td colspan="1" rowspan="1"><p><strong>Error (Blocks address edits)</strong></p></td><td colspan="1" rowspan="1"><p>A matching address edit cannot be saved until the customer supplies a valid phone.</p></td></tr></tbody></table>

Combine **Missing or Invalid Phone Number** with **Shipping Country** and require all conditions to match if you only need phone numbers for selected countries. Supplied invalid numbers still require correction in every country.

# Check your configuration

Use the rule preview to check your message. Post-purchase messages appear as a banner above the address fields, not beside a single field. The preview shows appearance; it does not verify a saved order.

To check the customer journey, open an existing eligible order for editing. A blank phone should follow your chosen warning or error behavior. A complete valid number should let the phone check pass, while other address requirements still apply.

## Related

- [Verification Conditions and Cost Control](https://docs.orderediting.com/en/articles/14246815-verification-conditions-and-cost-control.md)
- [Customising Validation Messages and Translations](https://docs.orderediting.com/en/articles/14246887-customising-validation-messages-and-translations.md)
- [Post-Checkout Address Correction](https://docs.orderediting.com/en/articles/14246855-post-checkout-address-correction.md)
- [Validation Rules](https://docs.orderediting.com/en/articles/14246758-validation-rules.md)
- [Address Autocomplete](https://docs.orderediting.com/en/articles/15323699-address-autocomplete.md)