--- title: "How to Customize Your One-Click Upsell Page" description: "Use the Page Customizer to edit your One-Click Upsell layout, sections, buttons, and preview before saving." url: https://docs.orderediting.com/en/articles/15323698-how-to-customize-your-one-click-upsell-page collection: "Strategies and Configuration" updated: 2026-11-05 language: en --- # How to Customize Your One-Click Upsell Page Use the Page Customizer to edit your One-Click Upsell layout, sections, buttons, and preview before saving. # Before you begin This article walks through the One-Click Upsell Page Customizer. Use it to control the page customers see after checkout, including the layout, product content, buttons, images, timer, and follow-up offer pages. Before customizing the page, make sure you have:

Requirement	Why it matters
A One-Click Upsell strategy	The Page Customizer is opened from the strategy editor.
The One-Click Upsell placement selected	The Page Customizer only appears when the strategy includes the One-Click Upsell placement.
At least one product module configured	The preview uses your offer product to show a realistic page layout.
Order Editing selected as your post-purchase app in Shopify	Shopify only shows One-Click Upsells when Order Editing is selected for the Post-Purchase Page.

If you have not set up the One-Click Upsell yet, start with Setting Up the One-Click Upsell. * * * # Open the Page Customizer 1. In Order Editing, go to **Upsells**. 2. Open the One-Click Upsell strategy you want to edit. 3. Confirm the strategy includes the **One-Click Upsell** placement. 4. Find the **Appearance** card. 5. Select **Customize appearance**. The Page Customizer opens in a full-screen editor. The left panel controls sections and settings. The right panel shows a live preview of the customer page. Closing the Page Customizer does not discard your changes. Your edits stay on the strategy until you click **Save Changes** or **Discard Changes** on the strategy page. * * * # Fonts, colors and defaults Fonts and colors follow Shopify's checkout. Open the information control beside **Appearance** and select **Edit fonts and colors** to open the checkout editor. **Save as default layout** makes the layout a starting point for new strategies. It does not restyle existing strategies. Appearance is locked after a split test launches, even while the test is paused; cancel the test before changing its look. # Choose Which Page to Customize One-Click Upsell can have more than one page in the customer flow. Use the page selector at the top of the Page Customizer to choose which page you are editing.

Page	When customers see it	When to customize it
Primary Offer	The first offer shown after checkout.	Always review this page. It is the main One-Click Upsell page.
If Accepted	The follow-up page shown after the customer accepts the first offer.	Use it when your strategy has an accept follow-up offer.
If Declined	The follow-up page shown after the customer declines the first offer.	Use it when your strategy has a declined offer or downsell.

The **If Accepted** and **If Declined** pages are locked until the strategy has matching follow-up offers. Add the follow-up offer first, then return to the Page Customizer. * * * # Understand the Editor Layout The Page Customizer is section-based. You can edit the page by choosing a section, changing its settings, then checking the preview.

Area	What it controls	Typical content
Header	Content shown above the product offer.	Progress bar, heading, offer text, timer.
Template	The main offer layout and product content.	Product image, title, reviews, price, description, variants, quantity, buy button, decline button.
Footer	Content shown below the offer.	Guarantees, shipping messages, urgency copy, dividers, extra text.

Control	What it does
Add section	Adds a new content section to the Header, Template, or Footer.
Drag handle	Reorders sections within the same area.
Show or hide section	Temporarily hides a section without deleting its settings.
Inspector	Lets you click a preview element to open its settings.
Undo and redo	Moves backward or forward through recent Page Customizer changes.
Desktop, mobile, and fullscreen preview	Shows how the page looks across different preview modes.

* * * # Change the Page Layout Use the layout buttons beside **Template** to choose how the product offer is arranged.

Layout	What it does	Recommended use
Single column	Stacks the product image, copy, price, variants, and buttons vertically.	Use for simple offers or long product descriptions.
Two columns	Places the image and product details side by side on desktop.	Use for a focused offer with one main product.
Product grid	Shows multiple products in a grid-style layout.	Use when the strategy should offer several clear choices.

Product grid is available for the Primary Offer page. Follow-up pages use a single-product style layout. * * * # Customize Product Sections Product sections control the offer product itself. These sections help customers understand what they are buying before they accept the offer.

Section	What you can customize	Recommendation
Product Image	Show or hide image gallery thumbnails.	Keep the image large and clear. Use gallery thumbnails when variants need visual context.
Title	Text size, bold styling, subdued styling, and status color.	Keep the title easy to scan. Avoid making it compete with the offer heading.
Reviews	Shows the product review rating and count when review data is available.	Use reviews when social proof helps the offer feel safer.
Price	Compare-at price, savings, savings style, spacing, text size, alignment, bold styling, strikethrough, and price variables.	Show the current price clearly. Use savings when the discount is meaningful.
Description	Maximum lines, rich text formatting, compact spacing, and list marker style.	Keep descriptions short. Use rich text when product bullets help the decision.
Variants & Quantity	Variant selector, quantity selector, and selector layout.	Show only the choices customers need. Too many choices can slow the decision.
Products Grid	Maximum products, whether to include the highlighted product, and whether grid cards use product sections only.	Use a tight product limit so the offer stays easy to compare.

* * * # Customize Buttons and Price Behaviour The buy and decline actions are grouped as **Pay Now Buttons** in the Template section. Click that row to edit the button settings.

Setting	Options	Recommended approach
Buy now button text	Preset labels such as Take the deal, Buy now, Buy product, Include in my order, Claim offer, Yes, I want this, Upgrade my order, and Grab the deal.	Choose direct wording that matches the offer. Use action-led copy for simple offers.
Decline text	No thanks, Decline offer, Decline this offer, Decline, Skip this offer, or Not interested.	Keep the decline action clear so customers know how to continue.
Decline style	Button or link. Button style can also be subdued.	Use a link for a lighter decline action. Use a button when the layout needs balance.
Decline type	Group decline or per product.	Use group decline for product grids. Use per product when each item needs its own decline action.
Price breakdown	Show subtotal, taxes, and total above the pay button.	Enable this when customers need a clearer total before accepting the offer.

Button labels use preset options. They are not free-text fields. * * * # Add Content Sections Content sections help explain the offer, add urgency, or build trust around the purchase. Click **Add section** in Header, Template, or Footer to add one.

Section	What it controls	Best use
Progress Bar	A preset progress-style image shown near the top of the offer.	Use it to make the post-purchase step feel clear and branded.
Heading	Heading text, size, and alignment.	Use one clear benefit-led message above the product.
Text	Body copy, size, alignment, bold styling, strikethrough, and status color.	Use it for short offer context. Avoid long sales copy.
Image	Desktop image, optional mobile image, alignment, image size, top padding, and bottom padding.	Use for banners, badges, or product education that supports the offer.
Timer	Offer duration, color, text before the timer, and text after the timer.	Use honest urgency. Keep the timer long enough for customers to decide.
Badge	Badge category and color.	Use for simple labels like bestseller, lowest price, or ships free.
Divider	Separator thickness.	Use it to separate dense sections, not as decoration.
Blank Space	Vertical spacing between sections.	Use it when sections feel crowded.
Shipping Info	Shipping message and optional icon.	Use when shipping is part of the offer value.
Urgency Message	Urgency text and tone.	Use only when the urgency is true for the offer.
Guarantee	Title, description, and icon.	Use to reduce risk for higher-priced offers.

* * * # Customize Images for Desktop and Mobile The Image section supports separate desktop and mobile images. This helps keep banners and visual content readable on small screens.

Image setting	What it controls	Recommendation
Image	The main image used on desktop and mobile unless a mobile image is added.	Use JPG, PNG, or WEBP images with readable text.
Mobile image	An optional image shown on small screens.	Add a mobile image when the desktop image has small text or a wide banner layout.
Alignment	Left, center, or right alignment.	Use center for full-width images. Use left or right for smaller supporting graphics.
Image size	The image width as a percentage when aligned left or right.	Keep supporting images smaller than the main product image.
Top and bottom padding	Spacing above and below the image.	Use padding to separate images from text or buttons.

* * * # Preview and Save Your Changes Use the preview to check desktop, mobile and both follow-up pages before saving. A new order is not needed for a visual review. Use a controlled order only when you need to verify payment or the complete accept-and-decline journey.

Preview check	What to confirm
Desktop preview	The layout is balanced and the product content is easy to scan.
Mobile preview	Text, images, selectors, and buttons are readable on a narrow screen.
Primary Offer page	The first offer has a clear headline, product image, price, and decision path.
If Accepted page	The follow-up offer makes sense after the first product is accepted.
If Declined page	The downsell or alternate offer is simpler than the first offer.
Save bar	Click Save Changes on the strategy page when you are ready to keep the layout.

If you are still designing the page, keep the strategy in Draft. Set it to Active only after you have tested the full accept and decline flow. * * * # Best Practices A good One-Click Upsell page should feel fast, clear, and low-friction. Customers have already paid, so the page should help them make one simple decision.

Goal	Recommended approach
Keep the offer clear	Use one strong heading, one clear product image, and direct button text.
Reduce decision friction	Limit extra sections. Keep the product description short.
Make the discount visible	Show savings when the discount is meaningful. Avoid clutter when there is no discount.
Use follow-up pages carefully	Only add accepted or declined offers when the next product naturally follows the first choice.
Check mobile first	Most post-purchase decisions happen quickly. Make sure the mobile page is easy to read.
Keep urgency honest	Use timers and urgency messages only when they match the offer experience.

* * * # FAQ # Do Page Customizer changes save automatically? Page Customizer changes are held on the strategy until you save them. After closing the Page Customizer, click **Save Changes** on the strategy page to keep your edits. # Why are the If Accepted or If Declined pages locked? The If Accepted and If Declined pages are locked until the strategy has matching follow-up offers. Add an accept follow-up or declined offer first, then open the Page Customizer again. # Can I write custom button text? Button text uses preset options. Choose the preset that best matches the offer, such as **Buy now**, **Claim offer**, or **Upgrade my order**. # Why does the product grid option disappear on follow-up pages? Product grid is intended for the Primary Offer page. Follow-up pages use a focused layout so the accepted or declined offer stays simple. # Why does the preview show a price breakdown even when I did not enable it? The preview can show a price breakdown when the offer total needs extra clarity, such as when a discount changes the pay-now amount. This helps match what customers may see on the live page. ## Related - [Upsell Customer Targeting](https://docs.orderediting.com/en/articles/14466316-upsell-customer-targeting.md) - [Understanding Upsell Strategy Matching](https://docs.orderediting.com/en/articles/14391612-understanding-upsell-strategy-matching.md) - [Creating an Upsell Strategy](https://docs.orderediting.com/en/articles/14466314-creating-an-upsell-strategy.md) - [Configuring Upsell Settings](https://docs.orderediting.com/en/articles/14466307-configuring-upsell-settings.md) - [Customizing Shopify Checkout Branding](https://docs.orderediting.com/en/articles/15323706-customizing-shopify-checkout-branding.md)