---
title: "Recently Viewed Module"
description: "Show eligible products a customer recently viewed, with the correct theme app embed and product-source checks."
url: https://docs.orderediting.com/en/articles/15323549-recently-viewed-module
collection: "Product Modules"
updated: 2026-10-19
language: en
---

# Recently Viewed Module

Show eligible products a customer recently viewed, with the correct theme app embed and product-source checks.

# What this module does

The Recently Viewed module shows products the customer viewed before checkout. It is designed to recover interest in products the customer considered but did not buy.

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# When to use it

Use Recently Viewed when browsing behavior is a strong signal for your store.

-   Fashion, beauty, homewares, and other catalog-heavy stores.
    
-   Stores where customers compare several products before buying.
    
-   Offers that work well as "still interested?" prompts.
    
-   Post-purchase placements where customers may add one more item.
    

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# Before you begin

Recently Viewed depends on customer browsing history. Some customers won't have recently viewed products, and products already in the cart are skipped.

Recently Viewed tracking requires the Order Editing app embed to be enabled in your Shopify theme editor. Without the app embed, Order Editing can't collect the browsing data this module needs.

This module is not available on the One-Click Upsell.

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# Setup steps

1.  Open the upsell strategy you want to edit.
    
2.  In the **Product modules** section, click **Add Module**.
    
3.  Select **Recently Viewed**.
    
4.  If the module shows **Integration is not active**, click **Install app embed**.
    
5.  In the Shopify theme editor, enable the **Order Editing - Pixel**.
    
6.  Click **Save** in the theme editor.
    
7.  Return to Order Editing and click **Refresh Status** in the Recently Viewed module.
    
8.  Confirm the module is enabled.
    
9.  Set the **Recommended Quantity**.
    
10.  Write **Offer Text**. Copy like "Still interested in `$productName`?" works well.
     
11.  Optional: add product filters to refine which recently viewed products can show.
     
12.  Click **Save**.
     

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# Configuration options

<table style="min-width: 75px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p><strong>Option</strong></p></th><th colspan="1" rowspan="1"><p><strong>What it controls</strong></p></th><th colspan="1" rowspan="1"><p><strong>Recommended approach</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Enabled</p></td><td colspan="1" rowspan="1"><p>Whether the module can return recently viewed products.</p></td><td colspan="1" rowspan="1"><p>Keep it enabled unless you're pausing this product source.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Product filters</p></td><td colspan="1" rowspan="1"><p>Which recently viewed products can show.</p></td><td colspan="1" rowspan="1"><p>Exclude products that are too expensive or poor fit.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Recommended Quantity</p></td><td colspan="1" rowspan="1"><p>The suggested quantity for the recovered product.</p></td><td colspan="1" rowspan="1"><p>Use 1 unless the product is naturally bought in multiples.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Offer Text</p></td><td colspan="1" rowspan="1"><p>The message that reconnects the customer to their browsing history.</p></td><td colspan="1" rowspan="1"><p>Use personal copy that explains why the product is shown.</p></td></tr></tbody></table>

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# Recommendations

Pair Recently Viewed with a fallback module, such as Collection or Related Products. This helps customers without browsing history still see an offer.

<table style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p><strong>Goal</strong></p></th><th colspan="1" rowspan="1"><p><strong>Recommendation</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Recover consideration</p></td><td colspan="1" rowspan="1"><p>Use personal offer text and a modest discount.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Avoid irrelevant products</p></td><td colspan="1" rowspan="1"><p>Use title filters or Hidden Products to exclude unwanted products.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Maximize coverage</p></td><td colspan="1" rowspan="1"><p>Add a Collection or Related Products module after Recently Viewed.</p></td></tr></tbody></table>

# Where this module performs best

Recently Viewed works best for stores where customers browse before deciding. Fashion, beauty, homewares, accessories, and giftable catalogs are strong fits.

It is less useful when customers usually buy a single replenishment product, or when your store has very little browsing before checkout.

# How to write the offer text

Use copy that reminds the customer of their earlier interest. "Still interested in `$productName`?" works because it explains why the product is appearing.

Avoid generic product copy here. The strength of this module is personal context.

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# Troubleshooting

# No product appears

The customer may not have viewed any eligible products. Products already in the cart are filtered out. Also check that the Order Editing app embed is enabled in your theme editor.

# Integration is not active appears

Click **Install app embed**, enable the **Order Editing - Pixel** in the Shopify theme editor, save the theme, then return to Order Editing and click **Refresh Status**.

# Products feel too broad

Add product filters, or use strategy filters so Recently Viewed only appears for the right order context.

# The module is unavailable

Recently Viewed is not available on One-Click Upsell. Choose another placement or use a different module.

## Related

- [Product Modules](https://docs.orderediting.com/en/articles/14466379-product-modules.md)
- [Upsell Products from Cart Module](https://docs.orderediting.com/en/articles/15323570-upsell-products-from-cart-module.md)
- [Upsell / Downsell Module](https://docs.orderediting.com/en/articles/15323568-upsell-downsell-module.md)
- [Subscription Upsell Module](https://docs.orderediting.com/en/articles/15323559-subscription-upsell-module.md)
- [Single Product Module](https://docs.orderediting.com/en/articles/15323557-single-product-module.md)
